Free 2-Day Shipping over $90+

SUPPORT CENTER

We Stand Behind, in Front, and Below Our Products

For 25 years and counting, we’ve been providing outstanding customer service. In fact, many of our customers have been enjoying their LEVO for over 12 years. We’ll provide you with the same exceptional care.

Shipping Time

We ship daily from 2 U.S. locations;

Memphis TN

and

Salt Lake City UT.

In many cases, your order will arrive within 2 days if you order by 2:30pm EDT. We’ll email your tracking info as soon as we ship your order!

Contact Us For Shipping Questions



Shipping to Contiguous U.S.
Order Amount Shipping Cost
$90 and up FREE
$0.01 - $10.00 $4.96
$10.01 - $50.00 $7.95
$50.01 - $89.99 $10.95
Alaska, Hawaii, and Puerto Rico.

We ship to Alaska, Hawaii, and Puerto Rico via UPS Ground. Hawaii and Alaska orders typically arrive to your door in 4 - 8 days. Puerto Rico orders typically arrive to your door in 6 - 10 days. To see your cost, enter items into your basket, view your basket, and look for "Calculate Shipping & Taxes".

Shipping to Alaska, Hawaii, and Puerto Rico
Order Weight Amount
0 - 5 lbs $35
5.01 - 10 lbs $70
10.01 - 15 lbs $90
15.05 - 25 lbs $120
25.01 - 35 lbs $150
35.01 - 40 lbs $200
40.01 - 75 $300
Easy Returns

30 Day Return Policy

We aim to thrill. If you are not completely satisfied with your purchase, you can send it back within 30 days of receiving it. We are happy to accept returns for a refund and will provide a return label for a small fee of 10% of your order dollar amount. Our return label fees are for the contiguous United States. For returns from APO, AK, HI, PR, US VI addresses, return shipping costs will equal actual shipping costs. This will be deducted from your refund. Original packaging is required for safe transport.

Cancellation Policy

Requests to cancel must be received before we ship your order, which is sometimes less than an hour after you place your order.  If we did ship your order, it's possible we can reroute the package back to our warehouse for a small fee.

To initiate a return or cancellation, click the button below and describe your situation.

Initiate a Return or Cancellation
Orders Outside the U.S.

If you live outside the U.S., save money on shipping by ordering directly from these distributors. If you’d like a distributor in your area to carry LEVO, please contact us.

Parts & Service

Find Your Part

LEVO is built with superior quality, so it's rare you'll need a part. If you do, simply enter the part number or part of the part name into the search bar on the left. You can find part numbers in your owner's manual. If you don't have your owner's manual, take a guess at the part name. Most likely, you'll find the part you need. 

Need a Product Manual?

Click below to contact us, and describe your LEVO product so we can email it to you.

Still Need Help? Click here to contact us