30 Day Return Policy Cancellation Policy

30 Day Return Policy

We pride ourselves on our product guarantee, we call it our “Investment in Happiness”. If you are not completely satisfied with your purchase, you can send it back within 30 days of receiving it. We are happy to accept returns for a refund and provide a return label for $25.00 or less depending on the LEVO you are returning. Original packaging is required for safe transport. 

If you are not completely happy with your item, send an email explanation to sales@LevoStore.com. We'll reply with a return merchandise authorization number and shipping instructions. To be eligible for a return, your item must be in the same condition that you received it, showing no signs of wear. It must also be in the original packaging. While we do not offer direct exchanges, we’d be happy to process a refund back to the original method of payment and you can place a new order whenever you're ready. 

 

Cancellation Policy

For cancellation requests please email sales@LevoStore.com with your order number.  Requests to cancel must be received before a tracking number is assigned.  In some cases, if a tracking number has been assigned we can reroute the package back to our warehouse.